Lake Forest Showroom

This company provides the best work on every single level! Sales is educational not pushy, set up was clean and timely! We Love our bullfrog Jacuzzi it's the best I specially love that it's in the ground and build a vault around it very modern sleek and very quiet. The team at Mission Valley spas is amazing from start to finish! The owner is the best too! He's Been doing this for many years! We worked with Mike Kinney who is the contractor for the vault around the Jacuzzi his number is 949-310-0289 the best and i've known Mike for over 30 years! Got city and HOA approvals with no problems! We are so happy Thank you again!!!!!!!!

I just purchased a Jacuzzi hot tub from these guys and they are legit in every way. When you purchase something the price of a used car, you do your research if you are smart. I did. My findings just kept bringing me back to these guys. I found the model and style I wanted and shopped around, then visited Mission Valley. Famous Bill and I had a nice chat, kind of like buying a Mercedes--no need to discuss value, longevity, quality. (there are things to be careful about when buying a spa, like does the spa feel comfortable when you are in it with water? Spas are like new shoes. You must try it on and do a water test.) It was all about the price with me and Famous Bill. I told him that I had been quoted a very low number, and he went lower. He went lower and wrote it down on the brochure. He made a promise not to add any hidden costs additional charges. A while passed as I got my finances in order, came in the following year. He looked at the number he wrote on my brochure and panic struck him, "I can't sell the that model for that amount!!!" Back and forth, he wanted the sale but feared the boss's reaction. Good News! He honored the original amount, and never did add any hidden costs for anything. This place is for real. They want you as a customer for life. There prices were significantly lower than other places. They will build your spa just as you want it. They will explain every detail of the whole process. I'm super happy with the delivery, installation, quality, everything. Mission Valley is the only place in OC to buy a new spa.

Well have to say I research anything we buy for months before purchasing. After extensive research on brands, stores etc i found bullfrog spas and the local dealer MV spas. From the moment I sent inquiry I got a reply that was so professional, informative and pleasant I had to go meet with these people. We walked into many other spa places to sales people that hardly knew anything about the hundreds of spas they sold and just wanted to make the sale. SO different here. Iris was No pressure just informational and kind. Alan the owner came over to introduce himself and say hi, again no pressure. Even Rick the electrician, Taylor the delivery guy were all professional, on time and courteous! We even walked into a brand new place that opened and nobody even said hi for many minutes of walking around the showroom. No Thanks! We left with no info. So glad we found MV spas. You will love them!

I had the best experience with Mission Valley Spas! Spent weeks researching Spas and dealers and visited several stores. I live in San Diego county and wanted a Bullfrog spa but my local San Marcos dealer was giving me the run-around. I decided to look at MVS in Orange County. I never even had to visit the store because when I called Danielle, she answered all of my questions --she had expert knowledge -- and she hooked me up with a great deal, and she even expedited my delivery so I could have my spa the day before Thanksgiving. Taylor was awesome with delivery and set-up. Excellent communication and follow through. Great job, Mission Valley Spas.

Just spoke to Tayler (service expert) who told me which underwater valve to turn 90 degrees over the phone to get power flow to upper right corner of my Jacuzzi brand spa. Awesome! Jacuzzi themselves kept telling me the lines were clogged or kinked and that because of my spa being vaulted, they could not service the spa. I was living with the low pressure until I called Tayler - he called me back and diagnosed and serviced my issue over the phone. Great service from Tayler! Thanks!

I had the pleasure of buying a spa from these guys and had the best experience. I ordered the bill frog A8 largest spa. It was delivered right when they said it was. I had them refer me to a contractor Dave Ventura that they use on a regular basis that is very familiar with the spas and creating a perfect feeling of an in ground spa even though they are portable and that was the look I was going for. The contractor was very honest finished the job exactly when he said he would and we couldn't be more please with the whole job. He even put in a ungrounds trampoline for us that was done perfSee for yourself at the photos of what he did and I would recommend them both in a heartbeat. See photos attached.