We purchased our hot tub about a year ago and we were in our backyard today, enjoying it and finally wanted to leave a review. We love our bullfrog hot tub and hired David, their suggested contractor (Ventura Masonry) to help create a look we wanted by placing the tub into the ground to make it feel built in. We had to stretch the budget a little more than we wanted, but in the end it looked amazing. Coming from growing up with a pool and having a concrete hot tub, this is light years ahead! Thank you Henry for helping us choose the right spa.

I called Mission to get some help with my spa chemicals and Mike was so helpful. He talked to me for a long time and never pressured me to go with a specific thing or purchase anything. Later I went into the store and he spent even more time explaining different chemistries. He has so much experience and I really learned a lot. Thanks!

My brand new R7 Bullfrog hot tub was delivered last week. It's been almost 20 years since I've had a hot tub in our backyard. And this Bullfrog Spa has got to be the best out there. I researched several different tubs. It didn't take me long to decide on the Bullfrog. I would say the biggest reason is the JetPaks. You get to choose from 17 different interchangeable JetPaks. I also learned that the Bullfrog construction materials, engineering, and methods are far superior to other tubs. Plus, Bullfrog is manufactured right here in US. Once I figured out Bullfrog was the tub I wanted, I contacted Alan at Mission Valley Spas. At first we emailed back and forth. Alan answered all my questions. He then invited me to a wet test. I would recommend never to buy any tub without a wet test. Once I got into the Bullfrog tub I was hooked. Alan didn't need to do anything else. However, he kept helping me by showing me which JetPaks were the most popular and showing me how to combine Jetpaks so, as a set, they complement each other by massaging a different part of the body. He continued to show me the different tub colors and exterior colors. He was never pushy or up-sell me to a more expensive spa. After the wet test I even had to ask him if he wanted to money for the down payment. Finally he gave me a name of an electrician I could use as well as the person that would be delivering the spa. Tayler from Moore Spas was the delivery service that Mission Valley Spas use to deliver the tubs. His communication and details in delivering the tub was fantastic. He told me early on there was a back log of spas to delivery. He gave me a date and time window it would be delivered. We texted a few days before delivery and he also let me know exactly when he was headed over. He slid the tub right into our backyard without a hitch. Tayler also answered my late night texts after the spa was hooked up. The service from Moore Spas was awesome. Alan recommend Rick Carrillo, electrician, to hook up the spa. The first time Rick came out was to check everything out. He noticed that the current wires to the spa were too short. He found and economical and safe way to get our spa hooked up. I was super happy with everything Rick did. He also answered some of my late night texts when I was starting everything up. Still not wanting to bug the electrician and delivery guy late into the night I still had more questions regarding the start-up and chemicals. Alan also answered texts from me after 10pm that night. A couple days later, I had more questions. Alan drove over to our house and walked me through all the settings of the spa and chemicals. The whole experience from Mission Valley Spas was fantastic. I would recommend to anyone looking to buy a hot tub is to do your research and then give Mission Valley Spas a call. I cannot say how impressed I was with the whole experience from start to finish.

Just spoke to Tayler (service expert) who told me which underwater valve to turn 90 degrees over the phone to get power flow to upper right corner of my Jacuzzi brand spa. Awesome! Jacuzzi themselves kept telling me the lines were clogged or kinked and that because of my spa being vaulted, they could not service the spa. I was living with the low pressure until I called Tayler - he called me back and diagnosed and serviced my issue over the phone. Great service from Tayler! Thanks!

5 Stars for Mission Valley Spa. Allen and Mike both made my Hot Tub buying experience great. I almost purchased a Spa at another store but loved the STIl7 model which I saw online. Allen contacted me per email after I left my contact info online . My luck - I called him and had a very nice and informative talk to him about the spa without any sales pressure. Since I really loved the information received and especially the looks of the Spa I drove by his showroom and Mike explained me all the features. The friendly, knowledgeable way without any sales pressure of Allen really impressed me and I'm happy I didn't opt for any other brand but a premium Bullfrog Spa. I could not be happier with my Spa and it's modern looks. Thanks Allen and Mike

I keep going back to Mission Valley Spas for all my hot tub needs. Mike is very helpful which was key to some of my issues lately. I thought I needed a whole new pump but Mike was able to fix it at a much lower cost. Their overall prices are very competitive as well.