I just purchased a Jacuzzi hot tub from these guys and they are legit in every way. When you purchase something the price of a used car, you do your research if you are smart. I did. My findings just kept bringing me back to these guys. I found the model and style I wanted and shopped around, then visited Mission Valley. Famous Bill and I had a nice chat, kind of like buying a Mercedes--no need to discuss value, longevity, quality. (there are things to be careful about when buying a spa, like does the spa feel comfortable when you are in it with water? Spas are like new shoes. You must try it on and do a water test.) It was all about the price with me and Famous Bill. I told him that I had been quoted a very low number, and he went lower. He went lower and wrote it down on the brochure. He made a promise not to add any hidden costs additional charges. A while passed as I got my finances in order, came in the following year. He looked at the number he wrote on my brochure and panic struck him, "I can't sell the that model for that amount!!!" Back and forth, he wanted the sale but feared the boss's reaction. Good News! He honored the original amount, and never did add any hidden costs for anything. This place is for real. They want you as a customer for life. There prices were significantly lower than other places. They will build your spa just as you want it. They will explain every detail of the whole process. I'm super happy with the delivery, installation, quality, everything. Mission Valley is the only place in OC to buy a new spa.

I called Mission to get some help with my spa chemicals and Mike was so helpful. He talked to me for a long time and never pressured me to go with a specific thing or purchase anything. Later I went into the store and he spent even more time explaining different chemistries. He has so much experience and I really learned a lot. Thanks!

Thank you for all your help, Alan ... we are loving our new spa We would highly recommend Bullfrog spas, easy to set up and easy to maintain!

Well have to say I research anything we buy for months before purchasing. After extensive research on brands, stores etc i found bullfrog spas and the local dealer MV spas. From the moment I sent inquiry I got a reply that was so professional, informative and pleasant I had to go meet with these people. We walked into many other spa places to sales people that hardly knew anything about the hundreds of spas they sold and just wanted to make the sale. SO different here. Iris was No pressure just informational and kind. Alan the owner came over to introduce himself and say hi, again no pressure. Even Rick the electrician, Taylor the delivery guy were all professional, on time and courteous! We even walked into a brand new place that opened and nobody even said hi for many minutes of walking around the showroom. No Thanks! We left with no info. So glad we found MV spas. You will love them!

Just spoke to Tayler (service expert) who told me which underwater valve to turn 90 degrees over the phone to get power flow to upper right corner of my Jacuzzi brand spa. Awesome! Jacuzzi themselves kept telling me the lines were clogged or kinked and that because of my spa being vaulted, they could not service the spa. I was living with the low pressure until I called Tayler - he called me back and diagnosed and serviced my issue over the phone. Great service from Tayler! Thanks!

I would highly recommend this store to anyone looking to purchase a hot tub, service one, or purchase pool/spa chemicals. The service is great and the prices are very reasonable; even lower than what I found online. I dealt with Just Henry when I bought my Hot Tub and I've since referred friends and family members who also had great experiences with him. The owner Alan is very personable and he goes out of his way to make sure that his clients are satisfied.