We found Mission Valley Spas at one of our local Costco stores. My wife and I were immediately intrigued by the aesthetics and beauty of these units. We were greeted by Deren who was very courteous and professional while at Costco. Deren was thorough in explaining how their Bullfrog spas were superior and stood out from the competition. After months of researching "jacuzzis" and other spas, we were convinced and so happy to have found Mission Valley. Deren scheduled the wet test at their showroom in Lake Forest. I was amazed by the quality and technology!! Those interchangeable JetPacks are AWESOME. You can customize your Bullfrog in so many ways. We also met Alan who was wonderful and informative, and we made the deal!! Deren walked us through the process. Alan later came to our home to make sure that the spa would fit upon delivery, and recommended their electrician Rick. Rick was a pleasure, and made the necessary connections prior to install. Within a few weeks, we had our Bullfrog!! Taylor had scheduled the delivery date, and showed up on time as promised. Taylor also offered a maintenance plan moving forward. What a great team!! AWESOME Experience... we LOVE our BULLFROG!!!! Thanks Alan, Deren, Rick, Taylor and Mission Valley Spas.

Great spa buying, and installation experience. We recently had our Bullfrog spa installed by Taylor. He and his associate did a fantastic job and was very professional, helpful and informative. Iris and everyone else I dealt with in the retail location and on the phone were as helpful as it gets, offered great suggestions and information, all without any pressure to close the sale. A week or so after the custom spa was ordered and a mid July installation scheduled, I get a call that they can get it done well ahead of schedule during the 3rd week of June. Another highlight of the transaction. Our location required a crane to navigate between trees, walls, the house and an overhead wire. This was done quickly, skilfully, and was great fun to watch. Mission Valley gets a big two thumbs up and if your on the fence, get off and get over to Mission Valley Spa. They will exceed your expectations.

We purchased our hot tub about a year ago and we were in our backyard today, enjoying it and finally wanted to leave a review. We love our bullfrog hot tub and hired David, their suggested contractor (Ventura Masonry) to help create a look we wanted by placing the tub into the ground to make it feel built in. We had to stretch the budget a little more than we wanted, but in the end it looked amazing. Coming from growing up with a pool and having a concrete hot tub, this is light years ahead! Thank you Henry for helping us choose the right spa.

This company provides the best work on every single level! Sales is educational not pushy, set up was clean and timely! We Love our bullfrog Jacuzzi it's the best I specially love that it's in the ground and build a vault around it very modern sleek and very quiet. The team at Mission Valley spas is amazing from start to finish! The owner is the best too! He's Been doing this for many years! We worked with Mike Kinney who is the contractor for the vault around the Jacuzzi his number is 949-310-0289 the best and i've known Mike for over 30 years! Got city and HOA approvals with no problems! We are so happy Thank you again!!!!!!!!

We highly recommend Mission Valley Spas. Just Henry continuously helped us out. We could call him anytime and he would answer our questions. These guys are great! Got a good price and great service!

My brand new R7 Bullfrog hot tub was delivered last week. It's been almost 20 years since I've had a hot tub in our backyard. And this Bullfrog Spa has got to be the best out there. I researched several different tubs. It didn't take me long to decide on the Bullfrog. I would say the biggest reason is the JetPaks. You get to choose from 17 different interchangeable JetPaks. I also learned that the Bullfrog construction materials, engineering, and methods are far superior to other tubs. Plus, Bullfrog is manufactured right here in US. Once I figured out Bullfrog was the tub I wanted, I contacted Alan at Mission Valley Spas. At first we emailed back and forth. Alan answered all my questions. He then invited me to a wet test. I would recommend never to buy any tub without a wet test. Once I got into the Bullfrog tub I was hooked. Alan didn't need to do anything else. However, he kept helping me by showing me which JetPaks were the most popular and showing me how to combine Jetpaks so, as a set, they complement each other by massaging a different part of the body. He continued to show me the different tub colors and exterior colors. He was never pushy or up-sell me to a more expensive spa. After the wet test I even had to ask him if he wanted to money for the down payment. Finally he gave me a name of an electrician I could use as well as the person that would be delivering the spa. Tayler from Moore Spas was the delivery service that Mission Valley Spas use to deliver the tubs. His communication and details in delivering the tub was fantastic. He told me early on there was a back log of spas to delivery. He gave me a date and time window it would be delivered. We texted a few days before delivery and he also let me know exactly when he was headed over. He slid the tub right into our backyard without a hitch. Tayler also answered my late night texts after the spa was hooked up. The service from Moore Spas was awesome. Alan recommend Rick Carrillo, electrician, to hook up the spa. The first time Rick came out was to check everything out. He noticed that the current wires to the spa were too short. He found and economical and safe way to get our spa hooked up. I was super happy with everything Rick did. He also answered some of my late night texts when I was starting everything up. Still not wanting to bug the electrician and delivery guy late into the night I still had more questions regarding the start-up and chemicals. Alan also answered texts from me after 10pm that night. A couple days later, I had more questions. Alan drove over to our house and walked me through all the settings of the spa and chemicals. The whole experience from Mission Valley Spas was fantastic. I would recommend to anyone looking to buy a hot tub is to do your research and then give Mission Valley Spas a call. I cannot say how impressed I was with the whole experience from start to finish.